Home-style residential care for children and youth in Durham Region
Residential care at RCYH is shaped around the moments that often determine how a child or youth settles into a home: the start of the day, the return from school, mealtimes, homework, transitions, hard emotions, family contact, activities, and the need to try again after difficult moments.
RCYH provides small-setting, home-style residential care for children and youth in Durham Region. For placing agencies looking for a child and youth group home, children’s residence, or residential care option in Ontario, our approach offers structure, clinical guidance, individualized programming, and daily support in an environment that is designed to feel personal rather than institutional.
Our small home-style setting allows staff to notice patterns, respond earlier, and support each child or youth in a way that fits their needs. We pay attention to what helps them feel comfortable, what routines matter, what interests them, and what support they need to build trust, confidence, and daily skills.
At RCYH, residential care is guided by our PLACE model:
- Predictable Home Life
- Life Skills Coaching
- Attuned Relationships
- Clinically Guided Care
- Exit and Transition Planning
To discuss how RCYH’s home-style approach may support a child or youth in need of care, connect with our team.
Start a Referral Conversation
RCYH welcomes referrals from placing agencies seeking a small, home-style residential setting for a child or youth. Each inquiry is reviewed in relation to safety, fit, identity, school, clinical needs, routines, and transition planning.
Submitting an inquiry begins a conversation about whether RCYH can safely and meaningfully support the child or youth’s needs.
Step 1: Contact & Review
The placing agency submits available referral information, history, current concerns, and relevant documents. Our team reviews what is shared so we can begin to understand the child or youth’s story, strengths, risks, routines, and immediate needs.
Step 2: Needs & Fit Assessment
We look carefully at whether RCYH can meet the child or youth’s needs within the home’s current capacity, staffing, resident group, and safety considerations. This step helps determine whether the referral should move forward or whether more information is needed.
Step 3: Plan Together
Where appropriate, we meet with the placing agency and other members of the care team to talk through goals, school routines, family contact, clinical considerations, safety planning, and transition needs.
Step 4: Prepare for Admission
If RCYH is an appropriate fit, we complete the required paperwork, service agreement, and admission planning so the child or youth’s arrival is prepared, welcoming, and connected to their Plan of Care.
Residential Care Concerns and Complaints
Renew Child and Youth Homes welcomes concerns, complaints, or feedback related to our residential care program. This may include concerns from community members, neighbours, families, placing agencies, service partners, or others connected to the child and youth home.
If you have a concern about the residential home, staff conduct, safety, communication, privacy, or the impact of the home in the community, please contact us using the form below. Concerns are reviewed by a designated member of the RCYH leadership team to determine what follow-up, immediate safety steps, or internal review may be needed.
This form is not monitored 24/7. If there is an immediate emergency or someone is in danger, please call 911. If you believe a child may be in need of protection, please contact a Children’s Aid Society or Indigenous child and family well-being agency directly.